Our casting clinic provides timely and quality care to both enrolled and casual patients and is operated by our casting clinic nurses and Urgent Care doctors.
We are able to treat most types of minor fractures, however more serious fractures are referred to Hawkes Bay Hospital. X-rays are carried out in Radiology which is located in GP1. There is no charge for an ACC x-ray.
The Casting Clinic operates every Tuesday and Friday.
Appointments for the Casting Clinic are made through a referral from a GP or through Urgent Care.
Clinical Pharmacist Medication Services
This service is free to those patients who are enrolled with a GP at The Hastings Health Centre.
Referrals are taken from the doctors, practice nurses and other pharmacists to manage medication issues that come up with a change in medicine regime, a stay in hospital, complex medicine regimes (insulin, warfarin, reducing doses, specialised treatments, coming off long-term medication), interactions, side effects, using devices, or simply getting on top of what should be taken when and sorting the rest.
The Hawkes Bay District Health Board fund this service.
Appointments for this service are available Wednesday, Thursday and Fridays. Jenni can be contacted on phone (06) 873 8575 or email email@example.com.
You are also able make an appointment through Manage My Health.
Our Diabetes Clinic is tailored towards high needs patients who have either been referred from one of our family doctors and nurses and/or Hawke’s Bay Hospital.
Supported by the Hawke’s Bay Primary Health Organisations (PHO) and Hawke’s Bay District Health Board (DHB), patients who have been referred to the clinic can expect to receive advice on all aspects of managing their diabetes in a supportive and caring environment.
Appointments for the service are available on Tuesday afternoons and Friday mornings.
Contact Terrie on (06) 873 8515 or email firstname.lastname@example.org
The Hastings Health Centre has a core team of District Nurses employed by the District Health Board who look after our patients.
The nurses are available on site every day except Wednesday between 1:30pm to 3pm. During this time they are available to see patients or discuss any plans of care with a doctor or practice nurse. The close working relationship our core team of district nurses have with our family doctors and nurses benefits the patient and assists with a coordinated approach to patient care.
The Hastings Health Centre runs the only ear micro-suctioning service in Hawkes Bay. The Ear Clinic treats all acute and chronic ear problems such as infections, wax impaction, discharge and foreign body removal.
The ear suctioning service provided by our ear nurse specialist (ENS) Frith Gray is endorsed by ACC due to the decreased risk of perforation and possible damage to hearing.
The ear suctioning service that Frith provides is an alternative to syringing and treats all types of ear problems including wax impaction, discharging ears and foreign body removal. A high-spec, purpose-designed microscope is used to get a complete view of the ear canal and ear drum, allowing thorough diagnosis and treatment.
Please call GP5 on (06) 873 8590 or email email@example.com to book an appointment.
Family Violence Programme
The Hastings Health Centre is a safe place to talk about family violence. Our Family Violence Programme was introduced in 2008 in order to continue to provide our patients with holistic care and protect their physical and mental wellbeing. Our family doctors and nurses have been trained to recognise the signs of family violence through asking the right questions. Our programme is supported by the Hawke’s Bay Primary Health Organisation and the Hawke’s Bay District Health Board. If you are suffering from abuse our staff are able to support, advise you of your options and can refer you to the right agency for your protection. If you would like to seek help or are worried about a family member, you can talk in confidence to a family doctor, nurse or support person.
If you are hurting the people you love and need help to stop we can give you information for agencies in our community that will help. You will be provided with this information and our support and will not be judged.
We have a full service gynaecology clinic. We are able to provide diagnosis and treatment for fibroids, endometriosis, menstrual disorders, peri and post-menopausal complaints and hormone replacement therapy.
Dr Leigh Duncan who manages the clinic is qualified to provide treatment for early pregnancy problems, recurrent miscarriages, fitting contraceptive devices, tubal ligation, hysteroscopy as well as postnatal injury or trauma. Nettie is happy to answer any questions about the services Leigh provides. Appointments for the Gynaecology clinic can be made by calling Nettie in GP5 at (06) 873 8590.
- Hysterectomy and hysteroscopy
- Treatment for all prolapses
- Fitting IUD and Mirena contraceptive devices
- Diagnosis and treatment of fibroids, endometriosis and menstrual disorders.
- Diagnosis and treatment of peri and post-menopausal complaints.
- Treatment of early pregnancy problems such as recurrent miscarriages.
- Tubal ligation
- Treatment of post-natal injury or trauma.
Opening hours: Most Friday’s in GP Suite 5.
We provide a full Immigration Medical Service at The Hastings Health Centre at very competitive rates. We aim to provide a high quality, friendly, helpful and efficient service.
Immigration medicals are now completed online and we submit the medical information for you. They are called e-medicals.
Please phone (06) 873 8590 or email forms to firstname.lastname@example.org who will explain the process to you.
Before an appointment can be made, you will need to come into GP5 at The Hastings Health Centre with your passport. You will complete some forms, sign a declaration and we will take your photo. You can download a copy of the information we require, print it off and complete in advance if you wish, but we will still need to see you before you book your appointment to take your photo.
An appointment will then be made for you to come back and see the Doctor, for a chest x-ray, and your blood tests as required. You will be given an information sheet with your NZER number on which links your medical to your visa application and you should send this to immigration. We suggest you check with New Zealand Immigration or their website to establish what is required of you – for example if you need a full medical or limited medical and whether you require a chest x-ray: https://www.immigration.govt.nz/new-zealand-visas
If you do not speak English, please bring an interpreter with you to your appointments.
Once all tests are done, (the results are usually back within 48 hours), we will forward the results of your tests and the examination direct to Immigration. If you provide an email address, you will receive an email when your results have been sent to immigration.
Our Kaiawhina Wendy King is here to support patients and help them navigate their way around health services.
She can advocate and act as a liaison person for patients. Wendy provides holistic support to our enrolled whanau and families in the region.
To request our Kaiawhina service please speak to your family doctor, nurse or receptionist.
Wendy works Monday to Friday 8:30am to 5pm.
Maori and Pacific Health
With more than 5,000 Maori and Pacific patients enrolled we are one of the largest provider of primary health care to Maori and Pacific communities in Hawke’s Bay.
The Hastings Health Centre is committed to addressing the needs of Maori and Pacific people by acknowledging the disparity between the health of these minority groups and the rest of the population.
The service is funded by Health Hawke’s Bay and is coordinated by nurse Louise Singh.
Catrina is the Nurse Practitioner at The Hastings Health Centre. She has advanced education and specialised clinical training in children and youth under 24 years of age. She is able to provide you with information and support about issues such as toilet training, temper tantrums and picky eating as well as assess, diagnose and treat acute illnesses such as respiratory infections, ear infections, rashes, and UTIs. Catrina is also able to manage chronic conditions such as asthma, eczema, constipation and acne.
The range of nursing services available at The Hastings Health Centre is second to none.
With more than 25 nurses employed at the Centre, each nurse is qualified to provide you with the best family medical services and healthcare advice.
The highly skilled nursing team are able to offer a range of services across all ages.
- Chronic disease management
- Sexual health services (This service is free for under 21 year olds)
- Immunisations and advice for children and adults
- Well child checks include B4Sc checks.
- Asthma assessment and management plans
- Cervical smears
- Health education and promotion.
- Pregnancy testing
- Referral to the wider multidisciplinary team
- Lung function testing on referral from your GP
- Access to free services for our high needs population.
- Wound assessment and dressing.
- Smoking cessation support
- Assisting the Dr with minor surgery and removal of sutures.
- *Access to these services may be free for our high needs population free services for our high needs population.
Please ask us if you require your images to be seen by a specialist or health professional outside of Hastings Health Centre. We operate by an appointment system and have the flexibility to allow for urgent appointments.
- All patients referred by a doctor or a physiotherapist
- All ACC related x-rays are free.
- All non ACC x-rays will be charged to the patient, so please make sure ask about costs when making your appointment.
- Patients requiring immigration x-rays are welcome.
Opening hours: 8.30am to 5pm (closed for lunch 12.30pm to 1.30pm) Monday to Friday. Open on weekends and all public holidays (except Christmas Day) 12pm to 4pm. Located in GP1.
Please call (06) 873 8507 to book an appointment.
Sexual Health Services at The Hastings Health Centre are free to all under 21 year olds.
Our sexual health service covers all contraception services, treatment of STIs (sexually transmitted infections) and pregnancy testing.
This service also covers cervical smears, jadelle insertion , depo provera injections and the morning after pill.
Our social worker Eleanor O’ Rourke is qualified to offer counselling, advocacy and support to physical health and disability issues. She is also able to provide assistance in helping people to deal with the emotional issues and changes in their lives.
Our great team at The Pharmacy is here for all your prescription and pharmacy needs. We work within Urgent Care’s opening hours, 8am to 8pm, seven days a week. We are here to help you and for The Hastings Health Centre’s enrolled patients, we’ll even pick up your prescription from your GP Suite and dispense it for you – all you need to do is pick it up when you are ready.
- Urgent Care
- Pharmacy Prescriptions
- Dispensing packs
- Emergency contraception service
- Blood sugar (diabetes) testing
- Advantage meter printouts using Accucheck Compass
- Hire services for crutches, nebulisers and blood pressure equipment
Opening hours: 8am to 8pm Monday to Sunday.
To make an appointment contact (06) 873 8585.
Planning to travel or moving overseas? Our Travel Medicine Service will provide all your health and medical requirements for all ages. Our travel medicine service is managed by Dr Colin Dykes, who is based in GP3. Colin is able to provide you and your family with personalised advice and programmes which match your age group, type of travel and the destination you plan to travel to.
- Full medical consultations
- Advice and administering of suggested vaccinations
- Prescriptions for medication needed while travelling
- Yellow Fever vaccination
- Post travel advice
Opening hours: Thursday mornings 8.30am – 11:15am. Other days and times by arrangement only.
To make an appointment call (06) 873 8525 or come into GP3.
Appointments are unable to be made using Manage My Health.
The Hastings Health Centre’s Urgent Care service is your one stop ‘walk in’ medical and health care service.
Urgent Care Clinic is our walk in accident and medical healthcare service.
No appointment is needed. Urgent Care is open seven days a week from 8am to 8pm including public holidays and is available to anyone including visitors to Hawkes Bay.
Every patient is triaged by a nurse on arrival to help with assessing priority of treatment. Our department is CORNERSTONE Accredited and meets NZ Urgent Care 2015 Standards and ACC benchmarks.
A wide variety of services support Urgent Care including:
- X-ray and ultrasound services
- Casting Clinic – for many types of broken bones
- Minor trauma including suturing, burns and other dressings
- Eye examinations
- Advanced treatment of infections
- Advanced treatment of dehydration
- Sexual health
- Nurse led services