Urgent Care

The Hastings Health Centre’s Urgent Care service is your one stop ‘walk in’ medical and health care service.

No appointment is needed. Urgent Care is open seven days a week from 8am to 8pm including public holidays and is available to anyone including visitors to Hawkes Bay.


Every patient is triaged by a nurse on arrival to help with assessing priority of treatment.

Our department meets NZ Urgent Care 2015 Standards and ACC benchmarks.


A nurse is shaking hands with an older woman in a hospital hallway.

A wide variety of services support Urgent Care including:

  • X-ray services
  • Fracture Clinic – for many types of broken bones
  • Minor trauma including suturing, burns and other dressings
  • Eye examinations
  • Laboratory
  • ECG
  • Advanced treatment of infections
  • Advanced treatment of dehydration
  • Sexual health
  • Nurse led services

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Urgent Care Team

Jayne Garvey

Jayne Garvey

Operations Manager Urgent Care
Dr Jess Pollard

Dr Jess Pollard

Medical Director - Urgent Care
Steve Harkness

Steve Harkness

Clinical Team Lead - Urgent Care
Dr Karolina Rogowska

Dr Karolina Rogowska

Urgent Care Doctor
PA. Andie Cook

PA. Andie Cook

Urgent Care Physician Associate
Dr Margaret Fielding

Dr Margaret Fielding

Urgent Care Doctor
Dr Kate Amore

Dr Kate Amore

Urgent Care Doctor
Dr Lee Bules

Dr Lee Bules

Urgent Care Doctor
Dr Nicholas Timmis

Dr Nicholas Timmis

Urgent Care Doctor
Dr Arshad Iqbal

Dr Arshad Iqbal

Urgent Care Doctor
A logo for urgent care services certified by daa group
Our department meets NZ Urgent Care 2015 Standards and ACC benchmarks.