Urgent Care

The Hastings Health Centre’s Urgent Care service is your one stop ‘walk in’ medical and health care service.

Walk-in accident and medical service

No appointment is needed. Urgent Care is open seven days a week from 8am to 8pm including public holidays and is available to anyone including visitors to Hawkes Bay.


Every patient is triaged by a nurse on arrival to help with assessing priority of treatment.

Our department meets NZ Urgent Care 2015 Standards and ACC benchmarks.

A nurse is shaking hands with an older woman in a hospital hallway.

A wide variety of services support Urgent Care including:

  • X-ray services
  • Casting Clinic – for many types of broken bones
  • Minor trauma including suturing, burns and other dressings
  • Eye examinations
  • Laboratory
  • ECG
  • Advanced treatment of infections
  • Advanced treatment of dehydration
  • Sexual health
  • Nurse led services

Urgent Care Team

Jayne Garvey - Urgent Care Operations Manager

Dr Jess Pollard - Medical Director Urgent Care

Steve Harkness - Clinical Team Lead


A logo for urgent care services certified by daa group
Our department meets NZ Urgent Care 2015 Standards and ACC benchmarks.